phbeth Privacy
Policy

phbeth ("we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "your," or "Player") who access and use the phbeth online gaming platform (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines. It applies to all personal data processed by phbeth in connection with your use of the Platform, whether you are a registered player, a visitor, or any other person whose data we handle.

By accessing the phbeth Platform, creating an account, or otherwise engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the Platform immediately.

phbeth acts as the Personal Information Controller (PIC) with respect to the personal data collected through the Platform, as defined under the Data Privacy Act of 2012. As PIC, phbeth determines the purposes and means of processing your personal data.

phbeth has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the DPA and this Privacy Policy. The DPO serves as the primary point of contact for all data privacy-related inquiries, complaints, and requests from data subjects.

You may contact our Data Protection Officer at any time using the following details:

• Email: [email protected]
• General Support: [email protected]
• Response Time: Within 15 business days for formal data privacy requests

phbeth collects the following categories of personal data in connection with your use of the Platform:

phbeth collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud prevention data from security partners; payment data from payment processors such as GCash, Maya, and partner banks.
• Publicly Available Sources: Information from public government databases used to verify identity or comply with AML obligations, where permitted by law.

phbeth will always inform you at the point of collection what data is being collected and for what purpose, unless an exemption under the DPA applies.

phbeth uses your personal data for the following purposes:

• To create, manage, and maintain your phbeth account.
• To verify your identity and age (21+ requirement) in compliance with Philippine gaming regulations.
• To process deposits and withdrawals through your chosen payment method.
• To comply with Anti-Money Laundering Act (AMLA) obligations, including transaction monitoring and reporting to the AMLC where required.
• To detect, investigate, and prevent fraud, cheating, and other prohibited conduct on the Platform.
• To provide customer support and resolve disputes.
• To send you transactional communications, including account notifications, deposit confirmations, and withdrawal updates.
• To send you promotional communications about phbeth offers and games, where you have provided consent or where permitted by law.
• To monitor your gaming activity for responsible gaming purposes and to apply self-exclusion or limit tools where requested.
• To improve the Platform through analytics and user behavior research.
• To comply with all applicable Philippine laws and regulatory requirements.

Under the Data Privacy Act of 2012, phbeth processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision.
• Legal Obligation: Processing required to comply with Philippine laws, including the AMLA, PAGCOR regulations, and NPC requirements.
• Legitimate Interests: Processing necessary for phbeth's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications and certain cookie uses. You may withdraw consent at any time without affecting the lawfulness of prior processing.

phbeth does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing your financial transactions.
• KYC & Identity Verification Providers: Third-party service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud Prevention & Security Partners: Service providers that assist phbeth in detecting and preventing fraudulent activity on the Platform.
• IT & Infrastructure Providers: Cloud hosting, data storage, and technical service providers who process data on phbeth's behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or court order.
• Professional Advisors: Legal counsel, auditors, and other professional advisors, subject to professional confidentiality obligations.

phbeth retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the AMLA and PAGCOR regulations.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a competent authority.
• Support Communications: Retained for up to three (3) years from the date of the last communication, for dispute resolution purposes.
• Technical & Usage Data: Retained for up to two (2) years from collection, unless required for ongoing fraud investigations.

Upon expiry of the applicable retention period, phbeth will securely delete or anonymize your personal data in accordance with NPC guidelines.

phbeth uses cookies and similar tracking technologies to enhance your experience on the Platform, ensure security, and gather analytics data. The following types of cookies may be used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings to provide a more personalized experience on phbeth.
• Analytics Cookies: Collect aggregated, anonymized data about how users interact with the Platform, helping us improve performance and usability.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the phbeth Platform. For more information on managing cookies, refer to your browser's help documentation.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phbeth. To exercise any of these rights, please contact our Data Protection Officer at [email protected].

phbeth implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:

• Encryption: All data transmitted between your device and the phbeth Platform is encrypted using TLS/SSL protocols. Sensitive data at rest is encrypted using AES-256 encryption.
• Access Controls: Personal data is accessible only to authorized phbeth personnel and service providers who require it to perform their functions, on a strict need-to-know basis.
• Firewalls & Intrusion Detection: phbeth employs enterprise-grade firewalls and intrusion detection systems to monitor and protect the Platform infrastructure.
• Regular Security Audits: phbeth conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities.
• Staff Training: All phbeth personnel with access to personal data receive regular data privacy and security training.
• Incident Response: phbeth maintains a data breach response plan. In the event of a personal data breach that poses a real risk to your rights and freedoms, phbeth will notify the NPC and affected data subjects within the timeframes prescribed by the DPA.

The phbeth Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. phbeth does not knowingly collect personal data from individuals under the age of 21.

If phbeth discovers or has reason to believe that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and take all necessary steps to prevent further access by that individual.

phbeth reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, phbeth will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via their registered email address or through a prominent notice on the Platform.

We encourage you to review this Privacy Policy periodically to stay informed about how phbeth protects your personal data. Your continued use of the phbeth Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

If you do not agree with the revised Privacy Policy, you must cease using the Platform and may request account closure by contacting [email protected].

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by phbeth, please contact our Data Protection Officer:

• DPO Email: [email protected]
• General Support: [email protected]
• Availability: 24 hours a day, 7 days a week
• Response Time: Within 15 business days for formal data privacy requests

If you are not satisfied with phbeth's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

For responsible gaming concerns, including self-exclusion requests, please visit our Responsible Gaming page or contact [email protected].